No-Refund Policy for Coaching Programs and Services
At Matters of Perspective®, we are committed to providing high-quality coaching programs and services designed to help you achieve your personal and professional goals. To maintain the integrity and quality of our offerings, we have established the following no-refund policy.
1. Coaching Programs and Services
- All Sales Final: Once you purchase a coaching program or any other service from Matters of Perspective®, the sale is final. We do not offer refunds for any reason, including but not limited to dissatisfaction with the program or service, changes in personal circumstances, or any other reason.
- Commitment to Excellence: We are dedicated to delivering exceptional value and support through our coaching programs and services. We encourage all clients to engage fully and communicate any concerns or challenges they may encounter so that we can address them promptly and effectively.
2. Rescheduling and Cancellations
- Session Rescheduling: If you need to reschedule a coaching session, please provide at least 24 hours’ notice. We will do our best to accommodate your request. Failure to provide sufficient notice may result in the loss of that session.
- Program Changes: In rare instances, we may need to reschedule or make changes to the program structure. In such cases, we will communicate with you promptly and provide alternative arrangements.
3. Exceptional Circumstances
- Case-by-Case Review: While our no-refund policy is firm, we understand that exceptional circumstances may arise. In such cases, we will review requests on a case-by-case basis. This review process is at our sole discretion, and decisions will be made based on the specific circumstances presented.
4. Quality Assurance
- Feedback and Improvement: Your satisfaction and success are our priorities. We encourage you to provide feedback throughout your engagement with our programs and services. We are committed to continuous improvement and value your input.
5. Contact Us
- Support and Queries: If you have any questions or concerns about this policy or our services, please do not hesitate to contact us at info@mattersofperspective.com. We are here to support you and ensure you have a positive experience with Matters of Perspective®.
By purchasing our coaching programs and services, you acknowledge and agree to this no-refund policy. We appreciate your understanding and look forward to working with you on your journey towards personal and professional growth.